Customer Service

Delivery information

Christmas Delivery 2018

N.B. Gifts in time for Christmas – next day delivery – order by the 21st December 2018

Delivery Service Order Cut Off
Standard Tuesday 18/12
Click & Collect Thursday 20/12
UK Mainland Next Working Day Friday 21/12
Nominated Thursday 20/12
Saturday Friday 21/12
Sunday Saturday 22/12
Pre 12pm (Week Day) Friday 21/12 Before 8pm
International Friday 14/12

UK shipping information

Delivery Service Details Cost Areas Available
Standard Delivery within 3-5 working days. Delivery Monday-Friday only. Excluding bank holidays. Deliveries to the Highlands & Islands & the Channel Islands may take longer. £4.95 UK Mainland, Northern Ireland
Click & Collect Next working day. Delivery Monday-Friday only to participating Kurt Geiger stores. Excluding bank holidays. FREE UK Mainland, Northern Ireland
UK Mainland Next Working Day For delivery Monday-Friday. Orders must be placed by 8pm the previous working day. £7.00 UK Mainland, Northern Ireland
Nominated Day (Week Day) For delivery Monday to Friday. Orders must be placed by 8pm, 2 days prior to nominated delivery date. £7.00 UK Mainland, Northern Ireland
Saturday Orders must be placed by midday on the previous working day to receive Saturday delivery. If a public holiday falls on a Friday, this service may not be available.* £8.95 UK Mainland, Northern Ireland
Sunday Order by midday on Saturday to ensure Sunday delivery. Not available if a public holiday falls on a Saturday. £8.95 UK Mainland
Pre 12pm (Week Day) Order by 8pm for pre-12pm delivery next working day. £10.00 UK Mainland

Non delivery dates

Please note shipping options may be reduced during sale and busy periods.

Delivery is not available on the following dates in 2018:

Good Friday - 30th March
Easter Sunday - 1st April
Easter Monday - 2nd April
Bank Holiday - 7th May
Bank Holiday - 28th May
Bank Holiday - 27th August
Christmas Day - 25th December
Boxing Day - 26th December
New Years Day - 1st January 2019

International delivery times & cost

Country Standard Delivery Charge (GBP) Delivery Days (Working Days)
Argentina £10.00 3-7
Australia £10.00 3-7
Austria £6.95 2-5
Bahrain £10.00 3-7
Belgium £6.95 2-5
Brazil £10.00 3-7
Canada £10.00 3-7
Channel Islands £6.95 2-5
Croatia £6.95 2-5
Cyprus £8.95 2-5
Czech Republic £8.95 2-5
Denmark £6.95 2-5
Estonia £8.95 2-5
Finland £6.95 2-5
France £6.95 2-5
Germany £6.95 2-5
Gibraltar £6.95 2-5
Greece £8.95 2-5
Guernsey £6.95 2-5
Hungary £8.95 2-5
Iceland £8.95 2-5
Indonesia £10.00 3-7
Italy £6.95 2-5
Ireland £6.95 2-5
Jersey £6.95 2-5
Japan £10.00 3-7
Latvia £8.95 2-5
Liechtenstein £6.95 2-5
Lithuania £8.95 2-5
Luxembourg £6.95 2-5
Macedonia £8.95 2-5
Malaysia £10.00 3-7
Malta £8.95 2-5
Mexico £10.00 3-7
Monaco £6.95 2-5
Montenegro £8.95 2-5
Netherlands £6.95 2-5
New Zealand £10.00 3-7
Norway £6.95 2-5
Poland £8.95 2-5
Portugal £6.95 2-5
Qatar £10.00 3-7
Republic of Ireland £6.95 2-5
Russia £10.00 3-7
San Marino £6.95 2-5
Saudi Arabia £10.00 3-7
Serbia £8.95 2-5
Singapore £6.95 2-7
Slovakia £8.95 2-5
Slovenia £8.95 2-5
South Africa £10.00 3-7
South Korea £10.00 3-7
Spain £6.95 2-5
Sweden £6.95 2-5
Switzerland £6.95 2-5
Taiwan £10.00 3-7
Turkey £6.95 2-5
UAE £10.00 3-7
Ukraine £8.95 2-5
Vietnam £10.00 3-7

Important information for international delivery

CURRENCY

All orders are processed in Pounds Sterling (GBP£).

CORRECT SHIPPING ADDRESS

Please make sure that the shipping address is correct as we are unable to amend order information once have left our warehouse and are on the way to you.

CUSTOMS CHARGES

All orders are shipped from the UK.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We are unable to predict the charges and the recipient is liable for the payment of import duties, customs and local sales tax. Contact your local customs office for more information on potential charges.

Will I be charged VAT?

All prices on our website include VAT where applicable or any charges for the applicable sales tax in the country of delivery. Rates vary by country but our prices remain unchanged due to various supply chain factors.

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